A. MAINTAINING A SAFE LIBRARY ENVIRONMENT
Because the St. Helena Public Library is used by hundreds of people every day, it is important to have a clear, common understanding of appropriate behavior at the Library. The essential behavior while using the St. Helena Public Library is to be considerate of others. The Board of Trustees has established the following rules of conduct for the comfort and protection of all who work in and use the Library.
- Any behavior that is dangerous to person or property is not permitted.
- Children under the age of seven must be attended by an adult or caregiver at all times. The caregiver must be at least 12 years old and sufficiently mature to supervise child(ren). Parents, not Library staff, are responsible for the behavior and safety of their children using the Library.
- Shopping carts, bicycles, skateboards, scooters or similar bulky articles may not be brought into the building. Baby strollers and those articles necessary to assist individuals who have disabilities are permitted.
- Shoes and shirts must be worn while on Library premises.
- Weapons of any kind are prohibited on library property. (California Penal Code Section 171b)
- Running, contact sports, climbing or swinging on furniture, standing on chairs, placing small children on tables or counters are all potentially hazardous to the individual and to property and, therefore, are not permitted.
- Smoking is not permitted.
B. MAINTAINING AN ENVIRONMENT CONDUCIVE TO LIBRARY USE
- Any behavior or activity that interferes Library user or staff comfort, safety, use or enjoyment of the Library is prohibited. This may include, but is not limited to, talking loudly, using abusive language, using personal listening or entertainment devices that disturb others, running, soliciting, emitting over-powering scents or odors; and game playing that disturbs others.
- Starring at, following, or photographing Library users or staff is prohibited. Photography is allowed when authorized by library staff.
- Harassment, verbal abuse, cursing, threats and fighting are prohibited.
- Conducting any type of for-profit business without authorization is prohibited.
- The solicitation of signatures or contributions for noncommercial or nonprofit purposes is not permitted except when authorized by the Library Director or designated staff.
- While cell phone use is permitted in the Library, it may be prohibited when it interferes with another person’s ability to use the Library.
- Food may not be consumed in the Library except when authorized by library personnel in specific locations. Drinks acquired inside the building or brought in from outside must be in an approved container with a secure lide. Food and drinks are not allowed in the California Room.
- Theft of or defacing library materials or other library property is against the law (California Penal Code Section 594).
- Service animals assisting the disabled and other companion animals are welcome in the library provided they are well-behaved, leashed (lead no longer than 6 feet), and do not impede the use of library facilities and services by others. Library staff reserves the right to ask that any animal be removed from the premises if its presence or behavior is interfering with the comfort of others in their use of library services.
- Use of public restrooms for bathing and/or laundry and use of other public areas for personal grooming is prohibited.
- Library users are expected to respect library property, staff, and other users.
C. INTERNET WORKSTATION POLICIES
The Library promotes responsible use of the Internet and of its computer workstations by the following:
- Each library customer is allotted one (1) hour at a Library Internet workstation per day. Additional time may be allowed when stations are available.
- Behavior that will interfere with another person’s concentration when using computer workstations is prohibited. Such behaviors include, but are not limited to: loudly conversing with others, using cell phones inappropriately, switching computers frequently, playing in the computer area and climbing or standing on furniture.
- Workstation use is limited to one person per workstation except in special circumstances.
- Library staff has the right to restrict the length of time any individual may use Internet workstations, particularly when others are waiting to use them.
- Unless accompanied by a parent or guardian, juveniles ages 17 and under are required to use Children’s Room and Teen Room Internet workstations. Parents, even if not present, are responsible for directing and guiding their children’s use of the Internet.
D. ACCEPTABLE USES OF INTERNET WORKSTATION
Our workstations have had their operating systems secured to reduce the need for technical support which inevitably comes from providing public access to PCs. Software installed on our machines includes an Internet browser, word processing, spreadsheet and presentation software.
Our Internet workstations have the following limitations:
- Documents cannot be saved to the PCs hard drive (or desktop). USB storage devices may be used to save work.
- Listening to audio is available on our machines with the use of headphones. Headphones must be provided by the user.
- The library does not support or control programs, applications, or content found on the Internet.
- Staff assistance for the public in the use of computer workstations is necessarily limited. Staff will help to the best of their abilities and availability, but responsibility for using and learning how to use the workstations ultimately rests with the user. If you are in need of advanced or extended help you may be asked to make an appointment for assistance.Training opportunities in the use of email, word processing, searching on the Internet and understanding microcomputers have been offered in the past and will continue to be offered when instructors are available.
E. UNACCEPTABLE USES OF INTERNET WORKSTATIONS
The following is a list of unacceptable uses:
- Viewing material that violates federal, state or local laws or regulations, including those regarding accessing, viewing, printing and distributing obscenity or child pornography.
- Sending, receiving, or displaying text or graphics which contain extremes of sex or violence that are an end to themselves.
- Using computers to gain access to the Library’s network or computer systems or to any other restricted network or computer system.
- Using computer accounts, access codes, or network identification numbers without authorized permission.
- Violating copyright laws or licensing agreements pertaining to software, files, and other resources obtained electronically.
- Violating another user’s privacy.
- Attempting to alter software configurations or to cause degradation of system performance.
- Engaging in any activity which is deliberately and maliciously offensive, libelous, or slanderous.
- Installing or downloading any software.
- Disrupting or interfering with network users or services. Such interference or disruption includes, but is not limited to: distribution of unsolicited advertising, harassment of others, propagation of computer worms or viruses, randomly initiating interactive electronic communications, and overuse of interactive network utilities.
- Tampering with, destroying or damaging equipment, software or data belonging to the Library.
By default St. Helena Public Library does not filter Internet workstations. Users may enable filtering at machines if they choose to.
Printer copies from public computers are available for 10 cents per black/white page and 50 cents for color.
H. PRIVACY OF INFORMATION
We recommend against entering private or personal information on any public Internet workstation. This includes entering such things as logins and passwords for bank accounts, stock brokerage accounts, commercial vendor accounts and the like. We do not, and cannot, guarantee the privacy of any such information entered on a public workstation. Our machines are meant to be used for research purposes and not as means of conducting personal or corporate business. The USA Patriot Act (2001) also affects the privacy of library records.
I. WIRELESS INTERNET ACCESS
- Our policies for public Internet workstations apply to wireless users as well.
- The Library does not provide support or advice in getting your personal laptop enabled for wireless service. Please contact your service provider if you need help.
- We are pleased to offer wireless Internet access to library users. We cannot guarantee wireless service will always be available when the library is open. Please inform us if you believe the service is down.
- The St. Helena Public Library does not filter our wireless router.
- Entering private or personal information on any public Internet workstation or wireless network is not recommended. This includes entering such things as logins and passwords for bank accounts, stock brokerage accounts, commercial vendor accounts and the like. We do not, and cannot, guarantee the privacy of any such information entered on a public workstation or a wireless connection. Our Internet access is meant to be used for research purposes and not as means of conducting personal or corporate business.
- Printer access when connected to our wireless network is not available.
J. ENFORCEMENT OF RULES
The Library Director and his/her designated staff are authorized to interpret these rules in accordance with applicable law and to ensure appropriate behavior of all persons in the Library facilities. Persons found to be violating these rules will be asked to discontinue that activity. If they continue, they may be asked to leave the library facility. If they refuse, police assistance may be sought by Library staff.
Updated by Library Board Resolution January 2006.